Terms of service

Welcome to Sukagila. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order or using our services.

1. General Information

These Terms & Conditions govern your use of the Sukagila website and all purchases made through our platform.

By visiting our website, browsing products, or placing an order, you agree to comply with these terms.

Sukagila reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Product Information

We make every effort to display accurate product details, including:

  • Product descriptions
  • Images
  • Colors
  • Sizes
  • Fabric details
  • Pricing information

However, slight variations in color, texture, or appearance may occur due to differences in device screens, photography lighting, and manufacturing processes.

3. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR).
  • Prices may change without prior notice.
  • Payment must be completed successfully before order processing.
  • We accept payments through secure payment gateways.

Sukagila is not responsible for any payment failures caused by third-party payment providers.

4. Order Confirmation & Cancellation

Once your order is placed, you will receive an order confirmation through your registered email or mobile number.

Sukagila reserves the right to cancel an order in cases including:

  • Product availability issues
  • Incorrect pricing or product information
  • Suspicious or fraudulent transactions

If an order is cancelled by us, the payment amount will be refunded through the original payment method.

5. Shipping & Delivery

  • Orders are processed after successful payment confirmation.
  • Delivery timelines may vary depending on location and shipping partners.
  • Delays caused by courier companies, weather conditions, strikes, or unforeseen circumstances are beyond our control.

Customers are responsible for providing accurate shipping information. Sukagila will not be responsible for delays caused due to incorrect addresses.

6. Returns & Exchanges

Returns and exchanges are subject to Sukagila’s Return & Refund Policy.

Products must meet the required conditions mentioned in our return policy, including:

  • Product should be unused
  • Original tags and packaging should be intact
  • Product should not be damaged, washed, or altered

Certain products may not be eligible for return due to hygiene or customization reasons.

7. User Responsibilities

By using our website, you agree:

  • To provide accurate personal and order information
  • Not to misuse the website or its content
  • Not to attempt unauthorized access or security breaches
  • Not to copy, reproduce, or distribute website content without permission

8. Intellectual Property

All content available on Sukagila, including:

  • Website design
  • Images
  • Logos
  • Product descriptions
  • Graphics
  • Text

is the property of Sukagila and may not be used without prior written permission.

9. Third-Party Services

Sukagila may use third-party services such as payment gateways, courier partners, and analytics tools.

We are not responsible for any issues, delays, or losses caused by third-party service providers.

10. Limitation of Liability

Sukagila shall not be liable for:

  • Indirect losses
  • Delays caused by external service providers
  • Website interruptions due to technical issues
  • Incorrect information provided by customers

Our responsibility is limited to the value of the purchased product.

11. Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and password.

You are responsible for all activities performed through your account.

12. Governing Law

These Terms & Conditions shall be governed and interpreted according to the laws of India.

Any disputes shall be subject to the jurisdiction of applicable courts in India

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Sukagila

WhatsApp: +91 7046807441
Email: support@sukagila.com
Address: India

We will be happy to assist you.