Privacy policy

At Sukagila ("we," "our," or "us"), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

1. Information We Collect

When you shop with Sukagila, we may collect the following information:

Personal Information:

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping and Billing Address
  • Payment and transaction details (processed securely through payment partners)
  • Order details and purchase history

Automatically Collected Information:

  • IP address
  • Browser and device information
  • Website usage data
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support and assistance
  • Send order confirmations, updates, and delivery notifications
  • Improve our website, products, and shopping experience
  • Respond to your questions and requests
  • Share updates about new collections, offers, and promotions (if you have opted in)
  • Maintain website security and prevent fraudulent activities

3. Payment Information

Your payment details are processed securely through trusted third-party payment providers. Sukagila does not store your complete debit card, credit card, or banking information on its servers.

4. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may only be shared with trusted partners when necessary, including:

  • Delivery and logistics partners for order fulfillment
  • Payment gateway providers for transaction processing
  • Website and technology service providers
  • Government authorities when required by applicable laws

5. Cookies

Sukagila uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Understand customer behavior
  • Enhance your shopping experience

You can choose to disable cookies through your browser settings, but some website features may not work properly.

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we strive to protect your information, no online platform can guarantee complete security of data transmission.

7. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where applicable
  • Opt out of promotional communications

For any privacy-related requests, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites or services. Sukagila is not responsible for the privacy practices, policies, or content of these external websites.

9. Children's Privacy

Sukagila does not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided personal information, please contact us so we can take appropriate action.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Sukagila

WhatsApp: +91 7046807441
Email: support@sukagila.com
Address: India

We will be happy to assist you with any queries.